Medical Office Assistant

at  Peak Medical Specialty Centres

Peak Medical Specialty Centres is seeking a full-time Medical Office Assistant for a maternity leave coverage contract at our Allendale location in Edmonton.
In our Allendale clinic, our clinical focus includes Respirology, Paediatric Neurology, Pulmonary Function testing, Sleep Apnea Testing and Treatment, and Medical Cannabis. We foster a dynamic and collaborative work environment where every team member’s contribution is valued and respected. You’ll find yourself at the heart of our operations, supporting various departments and team members, to ensure smooth and efficient day-to-day functioning.
You will be working as part of a team that includes multiple disciplines such as Administration, Sleep Technicians, Respiratory therapists, Licensed Practical Nurses, and Physicians. As this role requires working as part of our team and providing first line of communication with patients as well as our physicians, the successful applicant shall be highly professional, presentable, positive, and reliable.

YOUR SKILLS:

· Medical Terminology: Proficiency in medical terminology is critical for accurately understanding patient needs and communicating with healthcare providers.
· Electronic Health Records (EHR) Management: Experience with EHR systems to maintain patient records, update medical histories, and input clinical data efficiently. Previous experience with MedAccess EMR would be an asset.
· Patient Communication: Strong communication skills to interact with patients and their families empathetically, explaining procedures, test results, and consultation processes clearly and reassuringly.
· Scheduling and Appointment Management: Ability to manage a busy appointment calendar, schedule patient appointments, and coordinate with multiple healthcare providers’ schedules effectively.
· Organizational Skills: Excellent organizational abilities to maintain order in a fast-paced environment, prioritize tasks efficiently, and manage multiple responsibilities simultaneously.
· Attention to Detail: Strong attention to detail to ensure accuracy in patient records, billing information, and administrative tasks, minimizing errors and maintaining compliance with regulations.
· Problem-Solving: Effective problem-solving skills to address patient inquiries, resolve scheduling conflicts, and handle unexpected situations or emergencies calmly and efficiently.
· Team Collaboration: Ability to work collaboratively with other healthcare professionals, administrative staff, and support personnel to ensure smooth clinic operations and provide optimal patient care.
· Confidentiality and Compliance: Commitment to maintaining patient confidentiality and adhering to healthcare regulations, including HIPAA compliance, in handling sensitive medical information.
· Adaptability and Flexibility: Flexibility to adapt to changing priorities, patient needs, and clinic workflows in a dynamic healthcare environment, maintaining professionalism and composure under pressure.
Previous EMR Experience in MedAccess EMR would be considered an asset.
Please submit your resume via email, and be sure to check out our web page to find out a bit more about who we are, and what we do.
Job Types: Full-time, Contract
Contract length: 12 months
Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In perso

Please refer the Job description for details