Medical Office Assistant/Receptionist

at  Go Physiotherapy Sports and Wellness Centre

OVERVIEW:

We are seeking a skilled and dedicated, part-time Medical Office Assistant to join our team working on Monday and Friday evenings from 4 pm to 7 pm, and Saturdays from 11 am to 3 pm. Regular work will amount to approx. 10 hours per week.
Occasional full-time work will also be required to cover staff vacation leave on an as needed basis. We currently require coverage from March 7th to 14th, 2025 (work hours from 7:45 am to 4:15 pm). Flexibility in scheduling and availability to cover these full time vacation shifts will be considered an asset.
As a Medical Office Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our medical office. Your primary responsibilities will include providing administrative support, managing patient records, and assisting with various office tasks. The ideal candidate will have experience working in a medical or dental office setting and possess strong organizational and communication skills.

QUALIFICATIONS:

• certified Medical Office Assistant
• Previous experience working in a medical or physiotherapy office setting required
• Familiarity with physiotherapy duties and terminology is highly desirable
• Proficiency in using electronic medical records (EMR) system JaneApp
• Strong computer skills, including knowledge of Google Workspace and Mac computers
• Excellent verbal and written communication skills
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
• Attention to detail and strong organizational skills
• Strong interpersonal skills and ability to work well with team members
  Join our team as a Medical Office Assistant and contribute to providing exceptional patient care in our medical office. We offer competitive compensation and a supportive work environment.
  Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the job.
  We welcome applications from serious and qualified candidates only.
  Job Types: Part-time, Permanent
  Pay: $19.00-$23.00 per hour
  Expected hours: 10 – 40 per week

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• No weekends
• Weekends as needed

Application question(s):

• Have you worked in a physiotherapy clinic before?

Will you be available to work full-time on occasion, to cover staff vacation leave?

Education:

• Secondary School (preferred)

Experience:

• Medical office: 1 year (required)

Language:

• English (required)

Location:

• Vancouver, BC V6R 3C3 (required)

Work Location: In person
Application deadline: 2025-02-08
Expected start date: 2025-02-1

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and assist with patient inquiries
• Maintain patient records and ensure accuracy of information
• Prepare and maintain medical charts and electronic medical records (EMR)
• Assist healthcare providers with administrative tasks as needed
• Process insurance claims and verify patient insurance coverage
• Collect payments from patients for services rendered
• Coordinate referrals to other healthcare providers as necessary
• Manage inventory of office supplies and order as needed
• Maintain cleanliness and organization of the reception area
  -Opening and preparing clinic for the day