Medical Office - Front Desk Receptionist

at  Medistics

JOB SUMMARY

We are seeking a Front Desk Receptionist to join our team! As a Front Desk Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Our primary location is North Bergen, NJ with a satellite office in Secaucus, NJ. Applicant must be able to travel reliably to both locations.

QUALIFICATIONS

• Strong customer service skills
• Bilingual in Spanish and English
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office suite
• Familiarity with EMR systems
• Previous office experience desired

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed
• Collect co-pays from patients
• Assisting Medical Assistants as needed