Medical Office Receptionist

at  Eyenamics NY

MEDICAL RECEPTIONIST - JOIN OUR BUSY OPHTHALMOLOGY PRACTICE!

We are seeking a professional, friendly, and organized Medical Receptionist to join our team. As the first point of contact for patients, you will play a key role in ensuring a welcoming and efficient experience. If you are detail-oriented, customer-focused, and enjoy working in healthcare, this is the perfect opportunity for you!

QUALIFICATIONS:

• High school diploma required.
• Knowledge of medical terminology and procedures preferred.
• Proficiency with computers and relevant software applications.
• Previous experience with healthcare insurance is a plus.
• Strong communication and customer service skills.
• Ability to plan, organize, and manage information with attention to detail.
• Adaptability, professionalism, and a commitment to patient confidentiality.

• Greet and register patients according to established protocols.
• Assist patients in completing necessary forms and documentation, including insurance.
• Ensure patient and billing information is accurate and up to date.
• Inform patients of office procedures and policies.
• Schedule and manage patient appointments to maintain clinic flow.
• Answer incoming calls, handle inquiries, and transfer calls as needed.
• Collect co-pays and payments; process patient billing.
• Coordinate tests, scans, and external appointments as required.
• Maintain patient records and safeguard confidentiality in compliance with HIPAA.
• Ensure the reception area is clean, organized, and stocked with necessary supplies.
• Perform additional clerical duties as assigned.