Medical Receptionist (12month parental leave cover)

at  Capital Radiology

YOU WILL HAVE

• Strong customer service and patient focus skills
• Eagerness to learn
• Excellent time management and organisational skills
• High level of attention to detail and confidentiality
• Ability to work autonomously, as well as part of a team
• Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

ABOUT US

Future Medical Imaging Group (FMIG) is a network of six radiology clinics based in the northwest of Melbourne and in Hawthorn. We are known for our specialised medical imaging services, as well as our dedication to providing a professional and personalised medical service in a friendly and caring environment.
We are a part of the Integral Diagnostics community which is a national network of community-based medical imaging clinics including the brands: Capital Radiology, Direct Radiology, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Women’s Imaging, Lime Avenue Radiology and more. We’re a team of over 1,100 medical experts and experienced staff who put people first.
Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Hawthorn in a part-time capacity. Please note, this position is 4 days per week at our Hawthorn clinic, for a 12-month contract.

As a medical receptionist you will be responsible for:

• Managing all phone enquiries in a timely, professional and confidential manner
• Front of house reception / greeting patients upon arrival
• Schedule appointments for patients and referrers
• Issue patient invoices/receipts and process Medicare rebates as required
• Enter and update patient registration details
• Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.