Medical Receptionist/Administrator

at  Mindspace Psychology

RECEPTIONIST / ADMINISTRATOR

• Permanent full-time position (5 days)
• Supportive team culture
• Monday to Friday (no weekends!)
• Applicants with experience in sales & medical reception will be advantageous
  Are you dreaming of working in an awesome supportive Psychology Private Practice? Do you want flexibility in your work hours and days? If this sounds like you then please read on to learn about why you should join our amazing team.

ABOUT US AND ABOUT YOU

At Mindspace Psychology, we understand that accessing counselling and therapy can feel clinical and anxiety provoking. As such, we aim to do things differently. We take into consideration the client’s whole experience. For us, therapy begins BEFORE our clients walk through the front door of our clinic. It starts from the first point of contact (this is YOU), when our clients take the first step to seek the support they deserve!
At Mindspace Psychology, we run a completely paperless clinic and are looking for a candidate who goes above and beyond to ensure a seamless experience for both our clients and clinicians. As a front of house front desk receptionist, you will be the first point of contact for our new and existing clients. You are welcoming, professional, offer warmth and support and thrive on working in an environment where you can express and offer your initiative, creativity, independence and integrity in a fast-paced and technologically savvy practice.
You love working in and having fun with an amazing team of Psychologists and front desk superstars, but also love working independently and are good at getting things done! You like to take initiative, use your imagination and common sense whilst multi-tasking like an organised pro! You have meticulous attention to detail, ability to work efficiently, and excellent documentation and communication skills (or an ability to learn quickly with the fantastic training you will receive). You love to develop and grow and be a part of an amazing team of Psychologists.
Mindspace Psychology is an established private psychology practice located in the heart of Beaconsfield, in Melbourne’s leafy south-eastern suburbs. We have highly skilled and compassionate therapists who work both in-house and via telehealth, providing counselling, psychological assessement and various other psychology services for adults, couples, children, teens and families.

WHAT WE NEED FROM YOU

Necessary:

• Prior experience in an allied health role/ medical receptionist role (experience working in a Psychology, other allied health/specialist or medical practice is essential)
• Excellent verbal and written language skills
• Efficiency & Time management skills
• Excellent computer literacy
• Excellent interpersonal skills to put clients at ease and liaise with stakeholders including our psychology team, referrers and clients
• Ability to work independently as well as being a team player
• Take INITIATIVE!
• Having the RIGHT attitude!

Desirable but not essential:

• Experience with using Power diary, Prac suite or similar CRM
• Knowledge of Psychology services, ethics and codes of conduct
• Knowledge of Medicare
• Knowledge of ASANA (or ability to learn!)
• Knowledge of General computer systems (including Microsoft office; google drive)

The successful applicant will be provided with all necessary training and support and also receive ongoing support/ training. This position will report directly to the Practice Manager and Director.

Please refer the Job description for details