Medical Receptionist

at  IMED

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We are thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special!
Our clinics in Bundaberg are currently seeking a Medical Receptionist to join the team on a full-time basis. Working between our IWC clinic and the Friendly Society Private Hospital with core hours between 7am-5:30pm

ABOUT US:

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.
Role Overview: As a Medical Receptionist, you will play a crucial role in ensuring smooth clinic operations.

Your responsibilities will include:Patient Interaction:

• Greet patients and other callers professionally and courteously.
• Assist patients with appointment scheduling.

QUALIFICATIONS AND SKILLS:

• Excellent communication skills.
• Intermediate computer skills (knowledge of medical software and Microsoft Office Suite).

ADMINISTRATIVE TASKS:

• Manage medical records confidentially and efficiently.
• Process patient payments (cash, Eftpos, direct billing).
• Invoice Medicare, Private Health Funds, TAC/CTP, DVA and Workcover.
• Handle internal emails and inquiries.
• Maintain a tidy reception waiting area.

Your responsibilities will include:Patient Interaction:

• Greet patients and other callers professionally and courteously.
• Assist patients with appointment scheduling