Medical Receptionist

at  IMED

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.
We are seeking a customer focused and dedicated Medical Receptionist based at our Dandenong clinic, occasionally working across Berwick, Mulgrave, Cranbourne and Pakenham clinics when required. This is a full time, permanent position with the flexibility to work shifts between 8am and 5.30pm, Monday to Friday.

ABOUT US:

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

What will you be doing?

• Greet patients warmly and create a welcoming atmosphere.
• Efficiently manage appointment bookings, cancellations, and rescheduling.
• Handle patient inquiries, ensuring accurate information is provided.
• Maintain organized patient records and assist with administrative tasks.
• Collaborate with our clinical team to ensure smooth clinic operations.

Our Ideal Candidate

• Previous medical receptionist experience (highly desirable but not essential)
• Customer service/Administration Experience
• Demonstrated initiative and willingness to learn
• Excellent interpersonal and communication skills
• Ability to work autonomously and in a team environment.

Life at I-MED Radiology
 Competitive remuneration corresponding with experience
欄 Comprehensive induction training and ongoing development
 Opportunity for career growth and professional progression
‍‍ To be part of a fun & dedicated team that celebrates wins and successes
喙 Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
If this role stands out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.
Next Steps…
If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team

• Greet patients warmly and create a welcoming atmosphere.
• Efficiently manage appointment bookings, cancellations, and rescheduling.
• Handle patient inquiries, ensuring accurate information is provided.
• Maintain organized patient records and assist with administrative tasks.
• Collaborate with our clinical team to ensure smooth clinic operations