Medical Receptionist

at  IMED

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We’re thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you’ll be at the heart of our patient experience, creating a warm and welcoming environment.
Our Central Brisbane clinics are currently seeking a Medical Receptionist to join the team on a full-time basis, working rotating shifts, Monday to Friday between 7.30am and 5.30pm. You will be rostered to work across the Fortitude Valley, SO+GI, Ascot and Chermside clinics.

ABOUT US:

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

QUALIFICATIONS AND SKILLS:

• Prior experience working as a radiology receptionist will be highly advantageous but not essential.
• Excellent communication skills.
• Intermediate computer skills

DESIRED TRAITS:

• Bubbly personality and ability to think on your feet.
• Calm under pressure in a fast-paced environment.
  Life at I-MED Radiology
   Competitive remuneration corresponding with experience
  欄 Comprehensive induction training and ongoing development
   Opportunity for career growth and professional progression
  ‍‍ To be part of a fun & dedicated team that celebrates wins and successes
  喙 Commitment to your health and well-being, including access to employee assistance program
  Diversity and Inclusion
  Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
  If this role stands out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

Next Steps…

• If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.

Join our team and be part of something meaningful

As a Medical Receptionist, you’ll play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:

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• Patient Interaction:
• Greet patients and other callers professionally and courteously.
• Assist patients with appointment scheduling.
• Administrative Tasks:
• Manage medical records confidentially and efficiently.
• Process patient payments (cash, Eftpos, direct billing).
• Invoice Medicare, Private Health Funds, TAC, DVA and Workcover.
• Handle internal emails and inquiries.
• Maintain a tidy reception waiting area.
• Collaboration:
• Work autonomously and as part of a team.
• Communicate with referring doctors and hospital staff courteously.
• Ensure accurate storage and retrieval of patient and practice records.
• Confidentiality:
• Maintain patient personal and financial information confidentiality.
• Complete recalls and follow privacy protocols.