Medical Receptionist

at  IMED

JOIN I-MED RADIOLOGY NETWORK AS A MEDICAL RECEPTIONIST - ALBURY CLINICS

At I-MED Radiology Network, our vision is clear: to help save lives and reduce uncertainty. With over 4,000 dedicated professionals, cutting-edge technology, innovative systems, and a shared commitment to exceptional imaging and diagnosis, we set the standard for patient care.
We are seeking a customer-focused and dedicated Medical Receptionist to join our Albury clinics. This is a full-time, permanent position, offering flexibility to work Monday to Friday shifts between 7 am and 10 pm, with one weekend shift every six weeks.

DIVERSITY AND INCLUSION

We embrace diversity and welcome all people, regardless of lifestyle, ethnicity, faith, sexual orientation, or gender identity. If this role excites you but you’re unsure whether you meet every requirement, we encourage you to apply-you may bring something unique that we’re looking for.

ABOUT THE ROLE

As the first point of contact for our patients, you will play a vital role in delivering an outstanding patient experience. Your responsibilities will include:

• Welcoming patients and managing the reception area with professionalism and care.
• Scheduling appointments across multiple modalities (e.g., X-ray, MRI, ultrasound).
• Providing exceptional customer service and ensuring patients feel valued and supported.
• Building strong relationships with patients, referrers, colleagues, and managers.

To thrive in this role, you will need:

• Excellent verbal and written communication skills.
• A genuine commitment to patient care and well-being.
• Strong organizational skills to manage appointments and patient flow effectively.
• Flexibility to adapt to changing priorities with a positive, can-do attitude.
• The ability to multitask and stay calm in a fast-paced environment