Medical Receptionist (Tigard)

at  AFC Urgent Care Portland

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• 3+ years of customer service in person-to-person work environments, preferred
• 1+ years experience with medical administrative duties preferred
• Computer skills/literacy, required
• Medical terminology knowledge is strongly preferred

PAY AND BENEFITS:

• $17.50 - $24.00+ / hour Depending on Years of Experience
• Monthly performance-based bonus
• Full-Time Benefits Eligible
• 401k at 1 year, with a 3% Employer Contribution
• 3 Weeks Paid Time Off
• AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics

Schedule: Full-time, ~40 hrs/week. Shifts are set schedules; looking for a candidate to work with our back half team

• Wednesday - Saturday. Hours = Wednesday 1:00pm - 8pm, Thursday-Friday 8am - 8pm, Saturday 9am - 6pm
• One on-call shift a month in addition to regular schedule is required

Location: Tigard Clinic: 11675 SW Pacific Hwy, Tigard, OR 97223
In addition to regular scheduled shift, we require sign up for one on-call shift a month. Reliable transportation is a must, as the location for on-call could be at any of our clinic locations:

OREGON CLINIC LOCATIONS:

• Northeast Portland (97213)
• Cedar Mill (97229)
• Tigard (97223)
• Oregon City (97045)
• Beaverton (97005)
• Hillsboro (97123)
• WASHINGTON CLINIC LOCATIONS:- Vancouver/Camas (98684) - coming soon!
  What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, and attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining a calm and collected demeanor are important attributes.

• Greet and acknowledge patients with a warm and friendly demeanor
• Provide appropriate forms upon check-in and completing patient registration in EMR
• Electronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of service
• Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
• Answering calls and resolving needs or directing them to the appropriate department
• Overseeing incoming emails and faxes to the clinic and taking corrective action to complete each request
• Responsible for the setup and close-out of the cash drawer
• Maintaining a clean and tidy work environment including proper disinfecting of the lobby area between patients
• All other duties as assigned by the Clinic Manager.