Medical Receptionists

at  Queen Square Medical Practice

JOB TITLE: Medical receptionists REPORTS TO: Practice Manager/ Practice Director Hours: Part Time/ Full Time Job Summary: To receive assist and direct patients to the appropriate clinician in a professional/courteous/ efficient and effective way both face to face and over the telephone. Arrange appointments for patients with the most appropriate clinician. Provide general assistance to the whole practice team. To work in accordance of written protocols.
Maintain confidentiality. Process repeat prescription requests and distribute to patients/chemists Accept specimen samples Communicate test results to patients Advise patients who request private work of relevant charges and take payment and document correctly. Liaise with other service providers such as Midwives, District Nurses. Process Registration forms for new patients to the practice.
Update address changes. Use EMIS Web, DOCMAN, emails, word, excel. Ensure building security at the end of each working day and report any defaults. Provide chaperone duties.
any other tasks allocated by Managers

Please refer the Job description for details