Medical Records/Front Desk Support

at  Belhaven Nursing Rehabilitation Center

POSITION SUMMARY:

Responsible for maintaining health information, medical supplies and inventory systems. Provides coverage to answer phones and greet visitors. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

1. Organizes, files and maintains medical records daily and upon discharge
2. Cleans and maintains chart binders and dividers
3. Rotates medical records annually and tags for shredding according to facilities destruction policy
4. Audits physician visits and notifies physician of required visits
5. Maintains file cabinets, copies, orders, and stocks all forms as needed
6. Prepares envelopes for mailing to physicians
7. Tracks return of telephone orders, reviews for signature and date and files in medical record
8. Fax and retrieve faxes for the nursing department and distributes to the appropriate individuals
9. Prepares admission/re-admission chart packets
   1 Audits charts to ensure proper order and complete information as necessary
10. Audit discharge records to ensure all records are complete before filing
11. Prepare resident hall roster and distribute
12. Make Photocopies as necessary
13. Greet, assist and direct residents, visitors and providers personally and by phone
14. Make photocopies under the direction of HIPAA privacy office, for any records required to be sent for insurance, legal or other purposes
15. Maintain resident confidentiality
16. Peform any other duties assigned by Administrative staff