Medical Representative Trainee

at  Progressive

Job Number: 236330
As a medical claims representative trainee, you’ll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection medical coverage, you’ll analyze accident details, medical records and terminology. You’ll also adjust claims while maintaining solid relationships with customers. Bring your passion for helping others and we’ll teach you the insurance stuff – allowing you to be confident when speaking with customers.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & responsibilities after training

• Research policy contract, regulation and cause of injury to make coverage decisions
• Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions
• Identify and research wage loss expenses and documentation for payment consideration
• Review and interpret policy language when subrogation demands are received

MUST-HAVE QUALIFICATIONS

• Three years of relevant work experience OR
• Bachelor’s degree OR
• Two years relevant work experience and an associate degree
  Schedule: Monday-Friday 9am-6pm
  Work Location: Frederick, Silver Spring, Glen Burnie, White Marsh

• Research policy contract, regulation and cause of injury to make coverage decisions
• Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions
• Identify and research wage loss expenses and documentation for payment consideration
• Review and interpret policy language when subrogation demands are receive