Medical Secretary

at  Castlehead Medical Centre

To provide an efficient audio, copy typing and secretarial service for GPs, health professionals and practice staff as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner. Two-week wait referrals given priority and securely emailed to the correct departments or arrange choose and book appointments.
Assist the practice manager with all clerical and administrative duties this includes reviewing and updating practice policies and uploading these onto TeamNet. Give patients advice on how to make appointment bookings and admissions as required. Attend any meetings at the request of the partners or practice manager, type up minutes and record these in TeamNet. Maintain and update TeamNet for administrative information so that written and computer information is easily accessible and secure.
File patient records and correspondence in patient medical records. Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Maintain the EMIS clinical system Electronic Health Record ensure data is kept confidential and secure Assist with the gathering of statistics and information when required. Provide cover for other members of the secretarial team during periods of sickness and annual leave.
To receive and dispatch mail and maintain a pending system. To use the practices text messaging service and email system effectivity and reduce postage costs as a result Have a clear understanding of CQC requirements and legislation, and ensure your own CQC knowledge and training is up to date Use practices text messaging service effectively to provide a quicker and more efficient service Ensure that NHS mail, and TeamNet are open and checked throughout the day so that you are up to date with any urgent changes. Complete Workflow tasks in a timely manner. Check Workflow referral management tasks on a daily basis action any rejections in a timely manner.
Maintain Minor Op Spreadsheet Monthly run secretary search for referral letters overdue (dexa scan etc.) Run podiatry referral searches monthly and action any letters to relevant departments for patient to be recalled Keep patient demographics up to date and relevant i.e. address, telephone numbers, email and consent. Promote patient online services Attend meetings that are relevant to secretarial role. Follow practice guidelines in regards to operating a clear desk policy

Please refer the Job description for details