Medical Secretary - Dermatology

at  Bradford Teaching Hospitals NHS Foundation Trust

Manage and prioritise own workload using own initiative and ensuring deadlines are met. Working to agreed national/local timescales e.g. waiting times, cancer etc. Responsible for the training and direct line management of secretaries at a lower grade, trainees or temporary secretaries.
Provides a secretarial service (often of a highly sensitive nature) including filing, audio typing, (word processing), use of e-mail, scanning, photocopying, dealing with mail and ordering stationery supplies. Open and prioritise post and deal with routine matters on behalf of the Consultant where appropriate. Use initiative in filtering information and be proactive in dealing with matters such as drafting replies to any urgent actions or concerns, arranging urgent appointments. Point of contact for telephone enquiries from staff, patients, relatives, patients legal representatives, General Practitioners, other Consultants and external organisations in a constructive and sympathetic manner taking action as appropriate.
Manage telephone and personal enquiries from staff, relatives, patients, legal representatives, general practitioners, consultants, community nursing staff and external organisations in a constructive and sympathetic manner, referring to the appropriate person where necessary and rerouting these calls when required. Responsible for chasing all investigation/test results and bringing abnormal/urgent results to the attention of the Consultant, actioning as appropriate. Responsible for chasing all investigation/test results and bringing abnormal/urgent results to the attention of the Consultant, actioning as appropriate. Responsible for follow up appointments and referrals being arranged and appropriate action being taken to ensure continuity of patient care within designated time limits

Please refer the Job description for details