Medical Secretary

at  East Suffolk and North Essex NHS Foundation Trust

The Trauma and Orthopaedic Department is looking for an experienced secretary to join its busy secretarial team.
We are looking for someone with an approachable, helpful, flexible attitude who enjoys working as part of a team. You should also have good communication skills, administrative and organisational skills and be able to produce accurate audio typing and respond to ad hoc queries and deadlines effectively.

You will act as first point of contact for patients on behalf of the Consultants and their teams within the Division; liaising with patients, GP’s, other hospitals and other external organisations and other departments within the hospital.

• To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis
• To utilise the required technology including Big Hand, Evolve, Microsoft and any other technology or system(s) that are introduced to deliver an efficient administrative and secretarial service.
• To recommend and support the implementation of service improvements to own and team working practice to improve workflow.
• To support other team members to deliver the required administrative and secretarial service in a quick changing working environment

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
For full details of the responsibilities and duties of this role please see the attached job description

Please refer the Job description for details