Medical Secretary

at  Fallodon Way Medical Centre

1. Provide full secretarial support to the consultants and member of their teams regarding general medical duties and specialist work. 2. To liaise and communicate effectively with GPs, Practice Staff, Patients, Hospital Staff, Community Nursing Teams, ERS and Funding Team Personnel.
2. Audio typing using digital dictation system to ensure routine NHS referral letters and private referrals are distributed efficiently and within a 5 working day period. Ensuring appropriate enclosures are attached to all referrals as necessary. 4.
   Ensure 2WW referrals are dealt with within 24 hour working day period via the ERS system and contain all relevant information. 5. Keep up to date with changes in referral pathways, new proformas and funding criteria via emails sent to the practice. 6.
   Typing of medical reports, ensuring valid patient consent, liaising with patients where they wish to read reports prior to despatch. 7. Typing of private work within 10 working days on behalf of patients and generating invoices, ensuring invoice spread sheet is updated. 8.
   Resolve queries from GPs via practice notes and Docman. 9. Undertake queries on behalf of patients, contacting hospitals and other external agencies as needed. Endeavour to resolve, keeping patient informed.
3. Record data accurately and appropriately connected to patients in order to ensure good communication and audit standards. 11. Regularly look at and deal with appropriately the ERS Worklists.
4. To assist in the management of requests for copy notes and medical records. 13. To assist in the receipt of patient requests for private work, making appointments and liaising with the appropriate clinician to ensure that work is completed in a timely fashion.
5. Where reasonably possible, to provide extra hours to cover staff planned absences and, if possible, to assist by providing overtime to cover sickness absences. This job description is not a complete list of duties but is intended to give a general indication of the range of work undertaken. It will vary over time as demands and priorities within the Practice change

Please refer the Job description for details