Medical Secretary

at  North Tees and Hartlepool NHS Foundation Trust

Reporting to the Healthy Lives Administration Service Manager, and supported by the Senior Administrators and Medical Secretaries

• Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
• Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to support the provision of care to patients.
• Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
• Participate in any/all associated training, development and appraisal processes relevant to post

Analytical and Judgement Skills
Confidentiality to be maintained at all times.
Planning and Organisational Skills
Effectively organise and plan own time, prioritising workload to ensure that all service requirements and priorities are met
Attention to detail, organisation skills and precise and clear communication.
Time management to ensure all duties are carried out
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and “Together we are North Tees & Hartlepool”
Physical Skills
This role requires IT literacy and the ability to be able to use a screen, keyboard, mouse and audio typing equipment.
Patient/Client care
Be aware of, and comply with, all trust infection prevention and control policies to include hand
hygiene, personal hygiene, environmental and food hygiene. To undertake annual training and
updates in infection prevention and control.
Follow GDPR (General Data Protection Regulation) in relation to all aspects of secretarial support
Undertake daily administrative and clerical duties detailed in departmental SOP’s to support the
provision of patient care by taking direction from department line managers as appropriate to
ensure patient safety and the security and confidentiality of all patient related information

Please refer the Job description for details