Medical Secretary / Patient Pathway Coordinator

at  Royal National Orthopaedic Hospital NHS Trust

To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales to which are to be adhered. Provide comprehensive secretarial/PA support to consultants and clinical teams within the Childrens Hospital Unit. To routinely attend performance review meetings and ensure that agreed actions and outcomes are requested, documented and monitored. To be responsible for booking and sending out-patient, admission appointment letters and telephoning patients as required.
To schedule outpatients appointments and ensure clinics are managed effectively. To attend weekly planning meetings and maintain strong communication links. Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin and clerical team. To take overall responsibility for the waiting list and monitor the quality of patient pathways using Trust IT system

Please refer the Job description for details