Medical Secretary

at  Riverport Medical Practice

Responsible for the safe, efficient, and accurate process for referring patients to secondary care and other healthcare services. To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
This may include audio typing. To assist the practice manager with all clerical and administrative duties. To make appointments, bookings and admissions as required, including the use of ERS for electronic referrals. Liaising with hospital departments, secondary care, private healthcare, and other healthcare providers on behalf of the Practice or a patient.
To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. For example logging referral information, using Microsoft systems such as Excel. To retrieve medical records from NoteSpace.
Assist the completion of medical/insurance records including use of the iGPR system. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner.
To assist with the gathering of statistics and information when required as well as participation in audit. To provide cover for members of the secretarial team during periods of sickness and annual leave. In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform secretarial duties. To receive and dispatch mail and maintain a pending system

Please refer the Job description for details