Medical Secretary/STS Waiting List Officer

at  University Hospitals of North Midlands NHS Trust

An exciting opportunity has become available within Specialised Surgery Directorate. The Plastic Surgery Team at County are looking for an experienced and motivated individual with excellent organisational and interpersonal skills to work as a Medical Secretary and Waiting list officer within the County Site.
Candidates should posses a professional attitude to their work and have the ability to work flexibly in an extremely busy environment. You will possess experience of working as a medical secretary demonstrating accuracy and excellent multi-tasking capabilities in all aspects of the workload. You will be required to work as part of a team as well as being able to use your initiative and prioritise your own workload to meet strict deadlines.
You will be responsible for the management of your own workload, working closely with other Medical Secretaries, Consultants and the Management Team. You will be dealing with patients via telephone, email inbox, histology reports, booking appointments, booking theatre and minor ops, typing letters, covering where required for work.
You will be responsible for ensuring Staffordshire Treatment Suite (STS) theatres are filled, co-ordinating the diary, liaising with STS Nursing and reception staff. You will also be the Medical Secretary for one Consultant covering County Hospital for Plastic Surgery.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact Sophie Stokes
(see contact details

Please refer the Job description for details