Medical Secretary - Urology

at  Dorset County Hospital NHS Foundation Trust

The post-holder will work closely with the all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems. All secretaries appointed to the Urology service have a shared responsibility to service the needs of the department

• T o provide comprehensive secretarial and administrative support to the Urology team in order to facilitate the smooth, efficient and effective running of all elements of the service.
• To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.
• To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.

The post holder will be an active and enthusiastic member of the Urology Department at Dorset County hospital providing a first-contact service for patients within the service. The successful candidate will form part of a high quality and close team within the hospital.
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online

Please refer the Job description for details