Medical Typist / Admin Assistant - Cardiology, Band 2

at  Gloucestershire Hospitals NHS Foundation Trust

The medical typist / admin assistant is responsible for: - Providing a comprehensive audio typing and administrative service to the medical staff and their supporting team. - Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records - Managing the mail for the unit. - Providing cover for colleagues in their absence to maintain service levels - Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians. - Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc.

• Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

• Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach