Medication Mgmt Specialist NE (NHRMC Only)

at  Novant Health

Overview:
The Retail & Specialty Pharmacy Medication Mgmt Specialist is responsible for educating and enrolling patients in the NHRMC Specialty Pharmacy program throughout the NHRMC network, under the direction of the Retail & Specialty Pharmacy Manager and in collaboration with other departments.
This multitasking, self-motivated role will include qualifying patients for enrollment into the Patient Management Program, securing appropriate documentation for financial assistance, submitting and tracking assistance applications, submitting and tracking prior authorizations, and ensuring proper pharmacy reimbursement for medications.
Critical to this position is the ability to work independently to establish and maintain, strong and credible working relationships with patients, medical staff, and pharmacy personnel. The Medication Mgmt Specialist will manage compliance and secure signatures on various forms to maintain the integrity of the medication assistance program and ensure its success. This position requires professional presentation skills, a working knowledge of pharmaceuticals, and the ability to vocalize to patients the value to enrolling in the NHRMC Patient Management Program.
Applicants should be results-oriented with a positive outlook, reliable, tolerant, determined, and an empathetic communicator with a clear focus on outstanding patient care and service. The Pharmacy Medication Assistance Specialist acts as a resource for pharmacy technical and professional staff. Other responsibilities include completing financial assessments, preparing medication assistance applications, retrieving medical diagnoses and treatment records and working directly with patients and healthcare professionals. Work is accomplished in accordance with the policies and regulations of local, state and federal authorities as well as accepted standards of practice. Maintains the ability to perform the other job duties associated with the position as assigned.

Qualifications:

• Education: High School Diploma or GED, required.
• Experience: Minimum of five years experience in pharmacy, required.
• Licensure/Certification: PTCB Certification and NCBOP License, required.
• Additional Skills (required): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties asoutlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.

Responsibilities:

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.

Please refer the Job description for details