Medicine Counter Assistant

at  Bupa

Medicine Counter Assistant
Job Description:

YOU’LL HELP US MAKE HEALTH HAPPEN BY (AMONGST OTHER DUTIES):

As a Medicine Counter Assistant at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.

• You’ll act as the service ambassador and provide an exceptional non-judgemental outpatient pharmacy counter service to all patients, staff and health care professionals.
• You’ll manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over-the-counter medicines.
• As a front-line member of the team you will ensure all customers are well received and responded to appropriately. You’ll register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, and collect data for audit purposes.

KEY SKILLS / QUALIFICATIONS NEEDED FOR THIS ROLE:

• Excellent written and spoken English
• Excellent Customer Service focus
• Medicine Counter Assistant qualification (desirable)
• Experience of retail pharmacy or hospital pharmacy. (essential)
• Computer literate.
• Experience in service delivery in area of Pharmacy ( essential)

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions through Gympass
• Various other benefits and online discounts
• Free onsite massages as a recognition for your hard work
• Opportunity to participate in our annual awards ceremon