Meeting and Events Planning Executive

at  Leonardo Royal Hotel London St Pauls

Job Ref: JI24422
Branch: Leonardo Royal Hotel London St. Paul’s
Location: Leonardo Royal Hotel London St. Paul’s
Salary/Benefits: Competitive Salary + Fantastic Employee Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 03/09/2024
Closing date: 17/10/2024
A fantastic new opportunity has opened for a Meetings Events Planning Executive to join our team at Leonardo Hotels
Be Yourself – Be a Bold Team Player – Be Leonardo
As ME Planning Executive you will you will be tasked with professionally coordinating a variety of contracted Meeting and Events. You will be able to demonstrate first class customer service skills, have the ability to adapt and multi task whilst having that keen eye for detail. Your key responsibility is to ensure that all contracted events are co-ordinated in line with company standard and client contracts ensuring that all function information is gathered and communicated to the hotel operations team prior to event.

• Deal with all contracted bookings ensuring all final detail including delegate numbers, rooming’s lists and timings are collected from booker.
• Arrange and conduct final details meeting/calls with organizer prior to event. Ensuring they are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client whilst enabling you to gather all relevant information in order to produce function sheet.
• Update Sales Catering/Opera with accurate and relevant information ensuring revenue is loaded in line with event contract.
• Produce function sheets for all events ensuring all necessary detail is noted
• Ensure all rooming list details and requirements are gathered and handed across to Groups Coordinator
• Arrange initial pre event brief meeting for all clients on day one of their event ensuring hotel operations team are in attendance.
• Arrange post event debrief for all clients on the last day of their event, ensuring debrief contains discussion regarding future requirements/rebook and completion of venue verdict feedback form which will be issued by email post event.
• Complete daily meeting and event revenue postings.
• Increase conversion of event rebooks by developing client Relationships.
• Work with ME Business Development Manager/ Hotel ME Planning Manager to ensure revenue targets are achieved by promoting rebook of events and upselling of products/services.
• Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
• Be familiar of sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up.
• Carry out the company’s customer relations policy and communicate hotel services to guests.
• Maintain high standards of self-presentation at all times.
• Work in accordance with Standard operating procedures for the department.