Meeting and Events Sales Executive

at  Stanley House Hotel and Spa

Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.

EXAMPLE KEY RESPONSIBILITIES:

• Proactively promoting and selling the hotel and its facilities via a range of different channels.
• Taking and processing enquiries for events such as weddings, charity balls, celebrations, team building packages etc.
• Inputting data and details into the sales system, Delphi.
• Exporting reports and compiling information to review and share for upcoming events.
• Maintaining excellent product knowledge of the hotel and its services.
• Answering the phone, and emails and attending meetings.
• Receiving feedback and managing this effectively and efficiently.
• Supporting to maximise sales opportunities. And identify new leads or sales opportunities.
• Building rapport with new and existing clientele.
• Working collaboratively with supporting departments.
• Working to achieve key performance indicators (KPIs).
• Preparation and communication of accurate and detailed function sheets.
• Collection of pre-orders and payments.