Meeting & Events trainee/Intern

at  Radisson Collection Grand Place Hotel Brussels

DURATION = 6 MONTHS

Radisson Hotel Group is one of the world’s largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Meetings & Events Sales Trainee to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!

KNOWLEDGE & REQUIREMENTS

• Yes I can! attitude
• Willingness to learn
• Customer oriented
• Oriented problem solving
• Team player & communication skills
• Flexibility & adaptability
• Rigorous & quality oriented
• Organizational skills
• Be enrolled in a school/university and provide an internship agreement
• French and English proficiency are a must. Dutch or other language is a plus.
• Proficiency in SAP is a plus and will boost your learning pace/autonomy.
  The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
  Become part of the world of Moment Makers, we are looking forward to getting to know you!
  “Famed for its glass-crowned, 7-story atrium and post-modernist architecture, our distinctive hotel was designed by Michel Jaspers back in 1989. Now, elegantly updated with remodelled interiors, the Radisson Collection Hotel, Grand Place Brussels seamlessly blends the best of international living with a powerful sense of place in one iconic Brussels landmark. Discover 282 elegant rooms and suites where refinement meets outstanding comfort. Sophisticated natives and savvy visitors find fresh foodie inspiration in the magical setting of our hotel’s two new restaurants, bringing the most exciting eating experiences from the West and the East.
  Finally, our remarkable conference center offers 18 beautifully redesigned meeting spaces with everything you need to host exceptional events.”

• Main hotel point of contact to assist group organizers (from the event request to the billing).
• Handling incoming requests within 4h.
• Responsible for specific contracts and handling last minute requests.
• Managing the meeting rooms signage.
• Assisting the Meetings and Events Sales Team with their daily activities.
• Handling requests and responsible for specific contracts.
• Following up on assigned activities in SAP to ensure high level of service and sales conversion.
• Preparing group arrivals (rooming lists, group instructions and function sheets).
• Ad-hoc reporting.
• Facilitating communication within the department, the hotel and with clients.
• Facilitating communication between M&E department and the other departments.
• Targeting high guest satisfaction.