Meetings and Events Sales Manager

at  Radisson Blu Hotel DurhamRevenue Management

Are you passionate and driven enough to fill our meetings space? We’ve got first class rooms … your challenge is to drive the team to grow revenue and fill them. Then why not come and join us at Radisson Blu Durham which is part of the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Revenue Team are natural organizers, sales driven with finicky attention to detail and totally tuning into clients needs. They are first class and strive to deliver conferencing excellence that is beyond expectation - creating memorable events moments for our attendees..
As Meetings and Events Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Meetings and Events Sales Manager:

• Supports the smooth running of the revenue department, where all aspects of the clients journey and experience are delivered to the highest level
• Works proactively to improve satisfaction, comfort and excellence, delivering a positive and timely response to enquiries and problem resolution, identifying the clients needs and requirements. What’s important to them, is important to us.
• Delivers on plans and objectives where revenue initiatives & hotel targets are achieved
• Supervises the team fostering a culture of growth, development and performance and diary management within the department.
• Accountable for ensuring that costs and profitability are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders and clients.
• Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Meetings and Events Sales Manager.

• Experience in revenue and sales
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
• Commitment to delivering exceptional service with a passion for the conferencing and events industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experience of working with IT systems on various platforms
• Strong communication skills

A sophisticated Riverside Hotel in Durham, overlooking the River Wear right in the city centre, the Radisson Blu Hotel in Durham is the perfect place to unwind. Durham, in the northeast of the country, is a quintessential English city peppered with historical and cultural charms. The city boasts several UNESCO World Heritage sites, as well as a maze of hilly, cobbled streets. Visit Durham Cathedral, Durham Castle and Durham University. An inviting place to unwind, each of our 207 rooms and suites are furnished with sophisticated, contemporary décor, as well as an on-site restaurant, bar and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

• Supports the smooth running of the revenue department, where all aspects of the clients journey and experience are delivered to the highest level
• Works proactively to improve satisfaction, comfort and excellence, delivering a positive and timely response to enquiries and problem resolution, identifying the clients needs and requirements. What’s important to them, is important to us.
• Delivers on plans and objectives where revenue initiatives & hotel targets are achieved
• Supervises the team fostering a culture of growth, development and performance and diary management within the department.
• Accountable for ensuring that costs and profitability are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders and clients.
• Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as require