Member Engagement Officer
at Racq
EMPQ4, Queensland, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Oct, 2024 | USD 31 Hourly | 25 Jul, 2024 | 1 year(s) or above | Good communication skills | No | No |
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Description:
Member Engagement Officer(Job Number: 240000ZL)
Description
At RACQ, we value diversity and encourage individuality. We are committed to ensuring an inclusive work environment, offering flexible workplace supports and reasonable adjustments to ensure equal access and opportunities for everyone.
POSITION OVERVIEW
Join our Member & Community Engagement team as a Member Engagement Officer, where you’ll be the first point of contact for our members on the phones, offering tailored solutions across our range of products and services. Your role is pivotal in shaping the member’s experience and maintaining lasting relationships.
Responsibilities:
- Engage members with empathy and understanding, focusing on their unique needs.
- Communicate effectively to understand and meet member expectations.
- Maintain up-to-date knowledge of RACQ’s products, services, and policies.
- Contribute to a positive team culture, demonstrate support and empathy for colleagues.
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Other Industry
HR / Administration / IR
Other
Graduate
Proficient
1
Eight Mile Plains QLD 4113, Australia