Member Service Representative 1 - Union

at  Coastal Community Credit Union

TOGETHER, LET’S DO GREAT THINGS!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives “to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities” and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

• Accurately processes a variety of transactions to meet the needs of our members.
• Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
• Answering telephone inquiries.
• Providing members access into safety deposit boxes.
• End of day processing and balancing to be completed in a timely manner as per established procedures.
• Performing other related duties as assigned.