Member Service Representative

at  Crunch Fitness

Welcome to Crunch Fitness!
Would you like to join one of the fastest growing brands in the fitness industry? With over 425 locations in the U.S. and internationally, Crunch Fitness is a leader in making serious fitness fun.
ABOUT CRUNCH:WORK WHERE YOU WORK OUT! Crunch Fitness is best known for making serious fitness fun! Our Stockton gym is filled with awesomeness, including: state-of-the-art cardio and strength equipment, group fitness classes, Ride Studio, hiit classes (small group training), Relax and Recover area with tanning and hydromassage, Personal Trainers, and so much more!
ADDRESS: 1155 E March Ln, Stockton, CA 95210
INSTAGRAM: @crunch_stockton

REQUIREMENTS:

• Fluent in English
• Proficient reading and writing skills
• Computer Skills

PREFERRED SKILLS:

• Strong customer service skills
• Sales Experience

• Membership Sales.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere, which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Always maintain professional disposition.
• Sell retail products.
• Schedule member services: tanning, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.

Some Benefits:

• Complimentary Peak Results Gym Membership
• Free Continuing Education
• Discounted NASM CPT
• Discounts on products and supplements
• Pathway to become a Certified Personal Trainer/Group Fitness Instructor

OUR CULTURE: Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.