Member Service Representative - Loan Officer/Teller

at  Maine Savings Federal Credit Union

Maine Savings Federal Credit Union has an opening for a dynamic Member Service Rep/Loan Officer - Teller in our Corinth office. The ideal candidate will be a strong team player with the desire to offer superior service. We are looking for candidates who are positive, upbeat, and professional. Previous experience in customer service, financial services, and the Episys Core Processing system will make your application stand out. This is a 40 hour/week position.

This position will be responsible for, but not limited to, the following types of transactions and duties, such as:

• Assisting members in identifying their financial needs and contributing toward the success of Maine Savings by recommending products and services.
• Gaining an understanding of the financial industry and begin to contribute toward the success of members and Maine Savings.
• Processing transactions for members in a prompt, efficient, accurate, courteous and professional manner.
• Providing outstanding member service, reach effective solutions, and follow through with members for all inquiries.
• Maintaining accurate cash and transaction records.
• Maintaining awareness of current fraud alerts and identify fraudulent activity.
• Utilizing non-transaction processing time effectively by engaging in value-added activities.
• Ensuring that Maine Savings is in compliance with local, state, and federal regulations.
• In the course of a day, you may:
• Open and close accounts
• Take consumer loan applications
• Answer questions about products and services
• Resolve member issues

Maine Savings offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. Maine Savings also offers health insurance, dental and vision insurance, 401k with company match, paid holidays, a generous Paid Time Off program, employee referral program, employee discounts, continuing education and student debt relief programs, longevity bonuses and more!
Maine Savings is a growing modern financial institution offering members a full range of financial services. With over 38,000 members and nearly $800,000,000 in assets, Maine Savings is among Maine’s largest credit unions. With 11 branches, nearly 150 employees, and state-of-the-art technology, Maine Savings is committed to providing its members in-person service and modern conveniences. Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its membership as a federally insured not-for-profit credit union.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c

• Assisting members in identifying their financial needs and contributing toward the success of Maine Savings by recommending products and services.
• Gaining an understanding of the financial industry and begin to contribute toward the success of members and Maine Savings.
• Processing transactions for members in a prompt, efficient, accurate, courteous and professional manner.
• Providing outstanding member service, reach effective solutions, and follow through with members for all inquiries.
• Maintaining accurate cash and transaction records.
• Maintaining awareness of current fraud alerts and identify fraudulent activity.
• Utilizing non-transaction processing time effectively by engaging in value-added activities.
• Ensuring that Maine Savings is in compliance with local, state, and federal regulations.
• In the course of a day, you may:
• Open and close accounts
• Take consumer loan applications
• Answer questions about products and services
• Resolve member issue