Member Services Representative

at  Robert Half

Overview
We are seeking a dedicated and efficient Member Services Coordinator for a temporary position at our tribal office. This role is crucial in maintaining the integrity and confidentiality of tribal member information and ensuring the accuracy and up-to-date status of all member files and reports.

Responsibilities

• Data Management: ** Perform audits and regular updates for the tribal database to ensure accuracy and confidentiality of member information.
• Reporting: ** Generate reports concerning tribal members and maintain meticulous records.
• Liaison Work: ** Act as a primary point of contact for tribal members, addressing inquiries related to loan applications, housing information, and grants.
• Information Coordination: ** Collaborate with various departments to gather and provide information required by tribal members.
• Administrative Support: ** Handle basic data entry tasks including minimal invoice processing.

Key Skills and Qualifications

• Excel Proficiency: ** High-level knowledge of Excel is required, including the ability to use basic formulas. Pivot table knowledge is not necessary.
• HR Knowledge: ** Basic understanding of Human Resources practices, with a strong emphasis on handling confidential information securely.
• Communication: ** Excellent customer service skills to effectively interact with tribal members and team members.
• Software Proficiency: ** Familiarity with Microsoft Outlook and Flock.

Additional Information

• This position will directly involve handling sensitive information for approximately 500 tribal members. The ability to maintain confidentiality and move quickly in processing information is paramount.

This temporary role is a critical component of our operations and requires a proactive, detail-oriented individual committed to supporting our tribal community. If you are looking for a dynamic role in a supportive environment, we encourage you to apply.

• Excel Proficiency: ** High-level knowledge of Excel is required, including the ability to use basic formulas. Pivot table knowledge is not necessary.
• HR Knowledge: ** Basic understanding of Human Resources practices, with a strong emphasis on handling confidential information securely.
• Communication: ** Excellent customer service skills to effectively interact with tribal members and team members.
• Software Proficiency: ** Familiarity with Microsoft Outlook and Flock.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use

Responsibilities

• Data Management: ** Perform audits and regular updates for the tribal database to ensure accuracy and confidentiality of member information.
• Reporting: ** Generate reports concerning tribal members and maintain meticulous records.
• Liaison Work: ** Act as a primary point of contact for tribal members, addressing inquiries related to loan applications, housing information, and grants.
• Information Coordination: ** Collaborate with various departments to gather and provide information required by tribal members.
• Administrative Support: ** Handle basic data entry tasks including minimal invoice processing

This temporary role is a critical component of our operations and requires a proactive, detail-oriented individual committed to supporting our tribal community. If you are looking for a dynamic role in a supportive environment, we encourage you to apply.

• Excel Proficiency: ** High-level knowledge of Excel is required, including the ability to use basic formulas. Pivot table knowledge is not necessary.
• HR Knowledge: ** Basic understanding of Human Resources practices, with a strong emphasis on handling confidential information securely.
• Communication: ** Excellent customer service skills to effectively interact with tribal members and team members.
• Software Proficiency: ** Familiarity with Microsoft Outlook and Flock