Membership, Admin and Events Officer

at  Missing Children Europe

PROFILE, SKILLS, AND BACKGROUND:

Essential:

• Minimum 2 years of relevant experience, ideally in a similar role
• Fluent in English and French, ability to communicate effectively in writing, other languages an asset
• Capacity to listen, build trust, understand the needs of staff, members, Board and Patrons.
• Resilience, patience, and ability to work with people from different professional & cultural backgrounds;
• Ability to work quickly and efficiently as well as stress resistant
• Excellent organisational skills, meticulous and discreet
• Excellent IT skills (MS Office), experience using CRM an asset
• Having Health & Safety (level III) training certification is a big plus
• Willingness to take care of GDPR projects, and other issues related to NGO management and administration
• Commitment to the cause of child protection

The Membership, Administration & Events Officer will support the Secretary General and Senior Finance and HR officer in relation to member, internal and office management and administration, events, and operations, and will implement our HR, health and safety and sustainability policies, including:

• Membership management and office administration
• Planning and administration of our general assemblies, both digital and live, including maintaining records, taking minutes, and preparing documents.
• Administrative support to the organisation’s HR and financial management, including invoicing and member fee collection.
• Provide administrative support to the organization’s IT systems and collaborate with the IT provider to ensure seamless operation and efficient use of technology.
• Coordination and logistics around our annual events, conference, and symposium as hybrid events, including managing subscriptions, booking speakers, etc.
• Collaborating with hiring manager to provide tailored support throughout the recruitment process, from job posting to candidate placement
• Cultivating a positive (hybrid) office culture and maintaining relationships with the building management & service providers including attendance of building management meetings and coordinating a planned move in 2024
• Further development and implementation of our office sustainability strategy including implementation of sustainable buying and travel policies
• Development and implementation of a digital archiving policy including managing access to and maintenance of our digital records.
• Overseeing implementation of the office CRM system, ensuring it is kept updated and ensuring GDPR compliance
• Ensuring compliance with health and safety regulations, and keeping our risk register updated in coordination with the office building manager