Membership & Healthy Living Director - Southeast Family YMCA

at  YMCA of Greater Louisville

POSITION REQUIREMENTS

• Bachelor’s Degree or commensurate work experience in sales, public relations, marketing with background in fitness/wellness preferred.
• Previous management experience in recruitment, training and supervision of staff and volunteer groups.
• Must be willing and able to work a flexible schedule, particularly evening and weekend hours.
• Excellent problem solving, organizational and communication skills.
• Strong leadership and excellent customer service skills.
• Ability to set the standards for and model exceptional member service and build a culture of member involvement and engagement in all staff.
• A positive, can-do attitude and the ability to work creatively and independently or as part of a team.
• Sound judgment and decision making as well as problem solving and interpersonal skills to relate to people of all socio-economic levels and diverse backgrounds.
• Ability to provide facility tours, travel locally to meetings and stand for many hours at a time.
  STATUS: Full-time, Exempt
  SALARY: $43,888+ (Based on Experience)

POSITION SUMMARY:

The Membership Director, under the direct supervision of the Executive Director, is responsible for implementing innovative tactics to engage new and returning members and create sales opportunities outside of the Y facility. This position is expected to lead a high-performing and engaging Membership department, with the total of approximately 30 staff. The Membership Director will be responsible for implementing programming in our Healthy Living Department. The incumbent is responsible for developing and managing 1,800+ membership units. This position also has responsibility for a portion of the community phase of the branch’s Annual Giving Campaign, with the most recent fundraising goal of $76,000.
An excellent benefits package is offered including Health, Dental, Vision, 12% Retirement Contribution, Community Wide Family YMCA Membership, and Free or Reduced School Age Child Care. The YMCA of Greater Louisville maintains a strong commitment to training and professional development.
The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status

ESSENTIAL FUNCTIONS

MISSION DRIVEN: Upholds the Mission of the YMCA, and demonstrates behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
SUPERVISION: Leads, coaches and mentors a high-performing and engaging Membership and Healthy Living Departments, with the total of approximately 15 membership staff, 12 Healthy Living Coaches, and 30 Group Fitness Instructors. Ensures staff are achieving metric targets and producing meaningful qualitative results. Provides leadership in the daily operations of the branch. Communicates across departments to inspire member focused culture that results in increased member retention.

MEETINGS & COMMITTEE RESPONSIBILITIES:

• Participates in weekly Leadership Meetings.
• Coordinates monthly meetings for Membership Staff.
• Participates in monthly Membership Cabinet meetings.
• Participates in monthly Board meetings.
• Serve on membership focused task forces as needed.