Membership Relations Assistant

at  Serangoon Gardens Country Club

REQUIREMENTS:

• O/A Levels or a Diploma in any discipline.
• Fresh diploma graduates are encouraged to apply.
• Friendly and approachable with excellent communication skills.
• Highly organized and efficient, with strong administrative abilities.
• Capable of working well under pressure while maintaining a calm and professional demeanor.
• Passionate about delivering exceptional customer service.
• Ability to collaborate effectively as part of a team.

• Create a warm and welcoming atmosphere while building strong relationships with members and guests.
• Efficiently manage member inquiries, requests, and bookings with professionalism.
• Ensure seamless operations at the reception counter, upholding a high standard of service.
• Provide accurate and timely information to members, addressing feedback and concerns effectively.
• Maintain a tidy and organized workspace, demonstrating proficiency in administrative tasks.
• Conduct club tours, highlighting our facilities and services.
• Offer administrative support to the membership and finance departments as needed.