Mental Health Business Support Officer - Young Persons Pathway

at  Midlands Partnership University NHS Foundation Trust

We are excited to welcome an enthusiastic Business Support Officer to join our Mental Health Administration Service. This role is specifically to support our new Young Persons Transition Pathway.
This key role within the team will be to provide comprehensive administration and line management to the team, as we seek to support young people across South Staffordshire transitioning from Childrens Mental Health services to Adult Mental Health services. We are a supportive team, who are passionate about delivering excellent care as well as promoting staff wellbeing.
As a person, you will need to be self-motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able to work independently as well as being a good team player, with excellent communication and accuracy skills.
To analyse reports and extract data from all report formats for all Key Performance Indicators (Quantity & Quality) and feed this back to Managers in a format that can be used within Services/Teams for planning and supervision purposes.
The post holder will establish and maintain a business support infrastructure necessary to assist the Young Persons Transition Services Lead and senior clinicians in meeting the Trusts objectives and targets. This will include the development of systems and processes to monitor performance against the Trust’s Key Performance Indicators.
Required to have the authority/ability to approach individual clinicians and highlight performance issues and request action. To escalate poor performance/compliance as necessary via the Service Leads with a requirement to further escalate if deemed necessary via Locality Service Manager.
To work with Corporate Services to identify areas of under-recording of clinical activity and work within the Services/Teams to improve recording and data quality.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
We welcome applications from staff who are interested in providing key administrative support to help us provide a fantastic service for young people with mental health problems.
Regular hours would be 09:00 to 17:00 hrs Monday to Friday
For further information or an informal chat about the role, please contact the Young Person Pathway Lead, Marlene Vernon – marlene.vernon@mpft.nhs.u

Please refer the Job description for details