Mentoring Resource and Case Manager

at  Big Brothers Big Sisters of Eastern Missouri

EDUCATION AND EXPERIENCE

• Bachelor’s degree in related field preferred
• Minimum 4 years related work experience or a combination of education and experience
• Knowledge of K-12 school and resource landscape
• Knowledge of customer service principles and practices

QUALIFICATIONS

• Ability to lead a team of individuals and experience in leadership roles
• Strong planning and organization skills
• Effective communication skills, including written and proof-reading skills
• Ability to manage multiple projects and work with a variety of staff
• Excellent interpersonal skills

Big Brothers Big Sisters of Eastern Missouri Agency Values:

• We Center Youth (the Individual and their Family)
• We Progress and Grow Intentionally
• We Cultivate Belongingness
• We Commit to Diversity, Equity, and Inclusion (DEI) Principles

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

• Technology/computer skills Proficient in the following platforms: MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom.
• Flexible work hours to meet the needs of youth and families, including scheduled evenings, nights and weekends.
• Must have car, valid driver’s license, and meet state required automobile insurance minimums.

AMERICANS WITH DISABILITIES ACT

Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
www.bbbsemo.com - Find on Facebook, Twitter and Instagram at @bbbsemo

POSITION PURPOSE:

The primary goal of this position is build effective partnerships based on the needs of youth and families. Coordinates and collaborates with agency staff and community agencies to ensure consistency with BBBSEMO strategy, commitments, and goals.