Merchant Services- Business Execution Consultant

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Knowledge and understanding of Quality Assurance (QA) in the financial services industry
• Experience designing or processing changes within a Quality Assurance Testing environment
• Experience with procedure writing and development to include test scripts
• Merchant Services experience
• Experience coaching, training, and mentoring others
• Issue/Corrective Action experience
• RCSA experience preferred
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to identify and report risk identified following established guidelines
• Ability to handle confidential material in a professional manner
• Strong organizational, multi-tasking, and prioritizing skills
• Strong analytical skills with high attention to detail
• Proven ability to work independently within a fast-paced environment
• Microsoft Office experience with Intermediate MS Excel skill

Wells Fargo is seeking a Business Execution Consultant within Consumer Lending as a part of Card and Merchant Services. The role will action Merchant Quality Assurance design and change activities. Qualified candidates will be able to plan, design, develop, document, and implement Quality Assurance testing programs in alignment with business, compliance, and/or other requirements.
Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Leverage Self-Assurance knowledge to conduct assessments of control effectiveness and propose enhancements to streamline business operations
• Partner with LOB representatives to appropriately document QA program requirements in procedures and ensure existing program documentation complies with Enterprise standards
• Communicate frequently with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.
• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management
• Provide work direction to less experienced Strategy and Execution staff

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of Quality Assurance (QA) in the financial services industry
• Experience designing or processing changes within a Quality Assurance Testing environment
• Experience with procedure writing and development to include test scripts
• Merchant Services experience
• Experience coaching, training, and mentoring others
• Issue/Corrective Action experience
• RCSA experience preferred
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to identify and report risk identified following established guidelines
• Ability to handle confidential material in a professional manner
• Strong organizational, multi-tasking, and prioritizing skills
• Strong analytical skills with high attention to detail
• Proven ability to work independently within a fast-paced environment
• Microsoft Office experience with Intermediate MS Excel skills

Job Expectations:

• This position is not eligible for visa sponsorship
• This position is eligible for a hybrid work schedule
• Required to work in the listed locations

Posting Locations:

• 800 S Jordan Creek Pkwy WEST DES MOINES, IA 50266
• 1525 W W T Harris Blvd CHARLOTTE, NC 28262
• 1150 W Washington St TEMPE, AZ 85288

Job posting may come down early due to volume of applicants