Methods Engineer - Senior - EY Global Delivery Services

at  EY

JOB SUMMARY

The Method Engineer (GDS) is integral in the development of globally sanctioned methods and runbooks across all EY Service Lines and Sectors. The Global Method program directly supports the Next Wave strategy in developing solutions for Exceptional Client Service through the capture and authoring of the latest successful scalable solutions to be deployed globally.
The Method Engineer is responsible for the technical build of the method/runbooks using IBM Method Engineering Composer, creating process flow diagrams using a modeling tool, and developing interactive graphics as SVGs using the selected graphics tool. The Method Engineer ensures the “Method to Develop a Method” standard approach is applied across all service line builds, including leveraging core library components. The Method Engineer has the ability to interact with the Project Leads and global subject matter resources to manage the scope and schedule.

KNOWLEDGE AND SKILLS REQUIREMENTS

• Ability to adapt method solutions architecture using the standard Global Method build approach.
• Knowledge of Exceptional Client Service fundamentals and Engagement Lifecycle approach (QPDC)
• Experience using the eclipse IDE or other development background may be considered in lieu of direct MEC experience
• Ability to develop good relationship skills, listening, prioritizing, and building relationships focused on developing and maintaining world-class service deliver
• Ability to development excellent sense of operational efficiency, judgment, tact, and decision-making ability
• Strong written and verbal communication skills
• Ability to proofread materials and address defects in spelling and grammar (English US)
• Ability to adapt global content for reuse

OTHER REQUIREMENTS

• International and domestic travel may be required at times.
• Ability and flexibility to work in a virtual environment across multiple time zones
• Flexibility to work non-standard hours
• Exhibits a good understanding of basic joint development skills including configuration management, work item management and defect tracking (report accurate defects/problems and follow-up to ensure fixes to assigned defects are accepted)
• Basic graphics skills.
• Rudimentary understanding of basic HTML including ability to use HTML views to debug published web pages, and insert predefined HTML code into pages or make simple changes like adding anchor tags, changing image size, or stripping out extra control characters
• Technical aptitude in applying RMC concepts along with an appreciation of EY Global Business model is a plus
• Prior experience with automated reporting tools such as BIRT is a plus.

JOB REQUIREMENTS

Education: Bachelor’s degree or equivalent work experience.
Experience: 2-4 years relevant experience in development of solutions using available technology preferably Adobe Illustrator or MEC prior experience (not mandatory)
Demonstrated use of business modeling tools, Microsoft suite of products

ESSENTIAL FUNCTIONS OF THE JOB

• Assists the Project Lead with the technical portion of the method build using IBM Method Engineering Composer
• Assists in conducting the method design workshop and works with the Project Lead and subject matter resources (SMR) to assist in developing content in the method design document and other supporting materials
• Works with the Core Librarian to ensure the content from the method design is correctly built in the EY method platform which is IBM Engineering Lifecycle Optimization – Method Composer (MEC).
• Ensures the initial method design is complete and aligned with global methods standards (e.g., required content is provided, correct usage of elements and fields, leveraging reusable content) and is properly reflected in the technical tool.
• Will help identify potential areas of reuse from the existing method content where those materials align with the method design.
• Performs and will assist in the quality reviews of the published content from a technical and at times an end-user perspective, ensuring that it aligns with the design and that the final materials form a coherent and cohesive set of materials that are clearly going to assist our professionals. This includes running automated QA reports and addressing identified defects prior to submitting content for a formal QA review
• Understands the development of process documentation in process modeling tool and relevant process building conventions
• Create scaled vector graphic (SVG) diagrams in Adobe Illustrator with the ability to make modifications and include hyperlinks directly in the generated SVG files
• Create process flow diagrams in the selected modeling tool (ARIS or IBM Blueworks)

ANALYTICAL/DECISION MAKING RESPONSIBILITIES

• Ability to adapt communication styles interacting with various levels, various SMR’s in a multi-culture team environment.
• Discretion in designing and delivering his/her services provided that activities are consistent with EY operating policies, Q&RM requirements and functional precedents
• Ability to understand and assist in decomposing deliverables into work products supporting key digital enablers
• Ability to help decompose existing collateral into component method parts
• Ability to adapt to constantly changing work requirements while assimilating new information, analyzing it, and effectively applying it
• Ability to take initiative and manage multiple deliverables, simultaneously, in a fast-paced and highly challenging environment
• Willingness to ask questions and identify potential issues