Metropolitan Operations Manager

at  OBrien Glass Industries Limited

O’Brien® is an iconic brand and are dedicated to delivering quality and expertise in everything we do for our customers, whether it be glazing, vehicle glass repair and replacement and electrical and plumbing.
Our Metropolitan Operations Manager is accountable for the profitable growth & operational performance of the Glazing, Home and Business team across South East Queensland.
We are looking for an experienced leader with previous experience in the building, field services or glass industry with a passion for operational growth and excellence.
You will be successful in this role through the timely and accurate execution of operational plans that support maximising profitability, customer service excellence and competitive operational efficiency, whilst ensuring the protection of infrastructure, assets, and compliance to operational standards.

• Financial delegations in accordance with company policy to achieve financial targets for your region, which includes the responsibility for the whole of P&L, including, working closely with key stakeholders to drive overall success.
• Stakeholder management across various internal leadership teams, operational teams, business partners & external customers, suppliers, industry bodies, trade unions and partners.
• Lead practices and behaviours such as attraction, retention, and management of your team (including onsite and remote teams) and your customers ensuring effective practices and communication against business plans and objectives.
• Maximise performance in commercial and consumer conversion, operational KPI’s and through the innovation, development and protection of our infrastructure, technology, and assets.
• Achieving and maintaining operational excellence within safety compliance and assessment, glazing competency, technical estimates and quality control and management.
• Maintain, support, and monitor Supply Chain Management, through effective inventory management, overseeing the system and process of stock, purchasing and ordering including maintaining and supporting supplier operations.