Mgr Business Implementation

at  Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .
The Manager of Business Implementation is an integral member of the EDU Innovations Incubator. This position will be responsible for ensuring we have consistent processes and procedures for Client Success and Operations across the Innovation Portfolio of products.
The Manager of Business Implementation oversees the planning, coordination, and successful execution of product deployment initiatives to meet client requirements. This role ensures seamless integration, delivery, and adoption of products while collaborating across departments to improve processes and client satisfaction. The position also involves strategic leadership, stakeholder communication, and driving continuous improvement in the implementation lifecycle.

SKILLS FOR SUCCESS:

• Proven success at client relationship building.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple projects simultaneously with a high level of organization.
• Problem-solving and analytical thinking.
• Strong understanding of product lifecycles and technical deployments.
• Proficiency in data analysis and reporting tools (e.g., Excel, Tableau, Power BI).
• Effective communication skills (presentation, facilitation, and written).
• Proven success or the ability to gain a deep understanding of product software.
• Ability to be decisive, consistent, transparent, and open to feedback.
• Highly organized and skilled at prioritization.
• Professional maturity and ability to put the best interests of the client and PCG above self-interest.
• Advanced knowledge of Microsoft Office products: Excel, Word, PowerPoint, Teams.

PREFERRED EXPERIENCE:

• Bachelor’s degree in Business or a related field.
• 7+ years of experience in product implementation, project management, or related roles.
• Proven leadership experience, managing teams and cross-departmental initiatives.
• Strong project management skills with expertise in tools like JIRA, MS Project, or Asana.
• Strong understanding of EDPlan.

Please refer the Job description for details