mgr. community Starbucks Alumni (US-Remote)

at  Starbucks

NOW BREWING – COMMUNITY MANAGER, STARBUCKS ALUMNI COMMUNITY! #TOBEAPARTNER

From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As the Alumni Community Manager, you will be the voice of the Starbucks Alumni Community, specifically engaging with an active community of former Starbucks partners connected by shared experiences and a love of coffee and community. This requires strong communication skills and a passion for driving best-in-class experiences that increase engagement and advocacy opportunities. This includes comprehensive listening, highlighting trends, and surprising and delighting our community.
Ideal candidates will have a demonstrated history of administrating and thoughtfully managing online communities. This is an opportunity to be an integral part of a cross-functional team that is innovating in our approach to digital communications, connections, and engagement. You will manage a CRM (Customer Relationship Management tool), collaborate on the creation of and be responsible for posting content across various channels, and be responsible for all metrics and data, identifying relevant trends and strategic insights to share with the team.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above