Mgr-Operations
at Marriott International Inc
Santiago de Chile, Región Metropolitana, Chile -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Nov, 2024 | Not Specified | 31 Aug, 2024 | 4 year(s) or above | Ged,Restaurant Management,Courtesy,Customer Service | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
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Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Job Number 24150837
Job Category Rooms & Guest Services Operations
Location Courtyard Santiago Las Condes, Avenida Kennedy 5601, Santiago, Region Metropolitana de Santiago, Chile VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
EDUCATION AND EXPERIENCE
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
MANAGING AND MONITORING ACTIVITIES THAT AFFECT THE GUEST EXPERIENCE
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
CONDUCTING HUMAN RESOURCES ACTIVITIES
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:4.0Max:9.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Diploma
The guest services front desk housekeeping or related professional area
Proficient
1
Santiago de Chile, Región Metropolitana, Chile