Mgr- QA Product Manager

at  Ochsner Health System

Region: New Orleans Region
Facility: Business Office – Benson Tower
Location: New Orleans, LA
Employment Type: Full time
Job Category: IS/IT
Job Number: REQ_00215372
We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job manages individual projects for iO products and assumes responsibility for new development and existing production support; manages day-to-day individual and team dynamics, work prioritization, fiscal stewardship, and management of all aspects of a project life cycle; provides mentoring and coaching associated with performance development and project management; and makes decisions that influence the project on a large scale.

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

EDUCATION

Required – High school diploma or equivalent
Preferred – Bachelor’s degree in Healthcare or Business Administration or related field

WORK EXPERIENCE

Required – Seven years of related healthcare or project and team management experience including two years in a supervisory/management capacity

KNOWLEDGE SKILLS AND ABILITIES (KSAS)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Strong oral and written communication skills.
• Strong partnering, coaching, and mentoring skills.
• Strong budget and schedule management skills ensuring the business community is engaged in the project.
• Problem solving skills and continuous process improvement skills.
• Time management skills and the ability to prioritize multiple projects simultaneously.
• Experience leading large, complex system integration efforts or large software application projects.
• Dedication to client service.
• Judgment skills to think clearly in complex, dynamic situations.
• Strong organizational skills with attention to detail.
• Negotiation skills to work with various parties towards a mutually acceptable business solution.

• Manages projects effectively to meet client requirements.
• Delivers applications that adhere to standards and support initiatives.
• Leads and develops team members to reach full potential.
• Participates in activities for personal growth and development.
• Interacts with customers strategically and effectively.
• Other related duties as required.
  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
  Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
  The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
  Physical and Environmental Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
  Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
  The incumbent has no occupational risk for exposure to communicable diseases.
  Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.