MHST Administrative Assistant

at  Cambridgeshire Community Services NHS Trust

We are offering a great opportunity for an experienced administrator to join our exciting, dynamic and expanding children’s mental health service, in an ‘Outstanding’ rated NHS Trust.
This post is within our new Peterborough Mental Health Support Teams and will be a part-time permanent role that will be based at Cygnet Park in Peterborough.
You will have opportunities to work alongside our growing admin team to develop new systems and processes and be involved in developing new ways of providing information and support for children and young people. This is an exciting opportunity to be a part of growing, innovative service.
There can be some flexibility with working hours with a blend of home working and working within the office environment (with a requirement to attend the office one day per week for team meetings). The necessary IT equipment will be provided to support this.

If you feel you have the skills and experience for this post we would love to hear from you.

• Should we receive a high number of applications, we reserve the right to close the advert earlier than advertised

The ideal candidate will be flexible and willing to offer suggested improvements and new ideas to support the administrative processes within the service.
The Emotional Health and Wellbeing Service continues to grow with team members working across Cambridgeshire and Peterborough. Therefore, excellent communication skills and the ability to understand and work with other people is vital.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
The Mental Health Support Team Administrator role will provide full administrative support to our MHSTs. This will require you to be comfortable carrying out a range of duties, some which may be at short notice. Tasks will include:
Providing administrative support for the MHST, including taking minutes, writing letters, formatting and proofreading clinical letters, booking rooms, organising meetings and organising the team.
Supporting and managing the patient referral process for the team
Using our electronic patient management system (SystmOne) to register, process, check, update and discharge patients.
Maintaining and updating accurate patient records in accordance with standard operating procedures including scanning, filing, and typing.
Implementing processes and practices to ensure best practice within your team and the wider service.
Ensuring all contact details are kept up to date.
Producing information and data relating to the services relating to this department, as required.
Answering and directing phone calls and emails.

Please refer the Job description for details