MHST Administrator

at  NELFT NHS Foundation Trust

London Borough of Havering was successful in establishing its first two Mental Health Support Teams (MHSTs) in January 2022 during the Wave 5/6 of the national MHST rollout. We take pride in our multicultural service, where our staff members come from various backgrounds and cultures. We are an innovative and motivated team, passionate about collaborating with educational institutions to support our community through our schools. As part of our commitment to excellence, we are currently engaged in a research project with Edge Hill University, and some staff members are involved in a Quality Improvement (QI) project, ensuring the effectiveness and relevance of our services.
Aligned with the government’s priority to enhance access to mental health and wellbeing support for children and young people, the Education Mental Health Practitioner (EMHP) role offers an exciting opportunity to deliver evidence-based early interventions. This role involves working across educational and healthcare sectors in England.

Supporting the development and administration of the new MHSTs.
Using System One or similar, to interrogate patient information and update accordingly.
General admin duties, including, preparation of patient letters, sorting incoming/out-going post, management of emails and incoming queries via telephone and post, photocopying and filing.
Minute taking at meetings as requested by the operational manager.
Liaising with members of staff including, clinicians and senior managers
Knowledge and experience on Microsoft applications, such as, Outlook, Excel, and Word.
Essential Criteria
Good organisational and admin skills.
Great telephone manner and customer service skills.
Administrative experience essential, experience within the NHS desirable.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham Essex
High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
For further details please refer to the job role attached