Microsoft Dynamics 365 CE Functional Consultant

at  Capgemini

OUR FUNCTIONAL CONSULTANTS WORK WITH CLIENT STAKEHOLDERS TO DISCOVER USER NEEDS, GOALS AND OBJECTIVES OF AN ORGANISATION AND DESIGN THE RIGHT PROCESSES AND SOLUTIONS FOR THEM. THEY LIAISE WITH BUSINESS OWNERS AND DEVELOPMENT TEAMS TO REFINE A MICROSOFT DYNAMICS 365 AND THE POWER PLATFORM SOLUTION THAT IS SUITABLE FOR OUR CLIENTS. WORKING AS SUBJECT MATTER EXPERTS AND TRUSTED ADVISORS, OUR FUNCTIONAL CONSULTANTS CAN ADVISE CLIENTS IN BUSINESS TERMS ABOUT HOW TO TRANSFORM THEIR BUSINESS IN LINE WITH THE CAPABILITIES OF MICROSOFT DYNAMICS 365 AND THE POWER PLATFORM AND ARE ABLE TO TRANSLATE IT INTO TECHNICAL REQUIREMENTS.

We put a lot of time and effort into the Microsoft community; we invest in doing things right and have plenty to say on the subject. We’re active on social media and for those that want to find out more, take a look at our blogs – written by Microsoft enthusiasts, for everyone: https://medium.com/capgemini-microsoft-team

YOUR SKILLS AND EXPERIENCE

• Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform. The out of the box capabilities and limitations.
• Full implementation lifecycle experience of CRM based programmes within Microsoft Dynamics 365 and knowledge of the supporting business processes.
• Experience in facilitating workshops to gather and document user needs and translating them into business processes and a product backlog.
• A passion for delivering according to an agile methodology, planning projects and releases in sprints and writing Epics, Features and User Stories.
• An understanding of the broader Microsoft technology stack and be able to leverage it to create powerful solutions and working in fast paced Agile environments.
• You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365 and the Power Platform.
• Flexible attitude, critical thinking and the ability to engage with stakeholders at every level – from c-suite to end user.
• You can successfully translate business and customer needs into a great digital customer experience.
• A desire to continually develop your knowledge of new functionality in the Microsoft technology stack, knowing what the future holds and how it can benefit our customers.

CAPGEMINI IS A GLOBAL BUSINESS AND TECHNOLOGY TRANSFORMATION PARTNER, HELPING ORGANIZATIONS TO ACCELERATE THEIR DUAL TRANSITION TO A DIGITAL AND SUSTAINABLE WORLD, WHILE CREATING TANGIBLE IMPACT FOR ENTERPRISES AND SOCIETY. IT IS A RESPONSIBLE AND DIVERSE GROUP OF 340,000 TEAM MEMBERS IN MORE THAN 50 COUNTRIES. WITH ITS STRONG OVER 55-YEAR HERITAGE, CAPGEMINI IS TRUSTED BY ITS CLIENTS TO UNLOCK THE VALUE OF TECHNOLOGY TO ADDRESS THE ENTIRE BREADTH OF THEIR BUSINESS NEEDS. IT DELIVERS END-TO-END SERVICES AND SOLUTIONS LEVERAGING STRENGTHS FROM STRATEGY AND DESIGN TO ENGINEERING, ALL FUELLED BY ITS MARKET LEADING CAPABILITIES IN AI, CLOUD AND DATA, COMBINED WITH ITS DEEP INDUSTRY EXPERTISE AND PARTNER ECOSYSTEM. THE GROUP REPORTED 2023 GLOBAL REVENUES OF €22.5 BILLION.

Get the Future you want | http://www.capgemini.co

YOU WILL JOIN A COMMUNITY OF OVER 150 PLUS PEOPLE THAT DELIVER SOME OF THE BIGGEST AND MOST EXCITING IT PROGRAMMES, ALL BUILT ON MICROSOFT TECHNOLOGY ACROSS POWER PLATFORM, DYNAMICS 365 AND AZURE. JOIN A TEAM THAT IS DELIVERING PROJECTS WITH A POSITIVE SOCIAL IMPACT AT THE FOREFRONT OF TECHNOLOGY TRENDS WITH A COMPREHENSIVE DELIVERY METHODOLOGY AND TECHNICAL ACCELERATORS. YOU’LL BE WORKING WITH PEOPLE RANGING IN EXPERIENCE, FROM EARLY AND EMERGING TALENT TO SPECIALISTS. WITH TRAINING AND DEVELOPMENT SUPPORT ALL THE WAY THROUGH YOUR CAREER AND CLIENTS ACROSS MULTIPLE INDUSTRIES (RETAIL, UTILITIES, MANUFACTURING, TRANSPORT AND HEALTH) YOU’LL NEVER HAVE A DULL MOMENT OR FIND YOURSELF SHORT OF CHALLENGES!

• Manage and advise the requirements gathering process by running workshops, interviews and observations sessions with Subject Matter Experts and Product Owners to define the business and functional requirements and system goals.
• Work with Solution Architects and Developers to outline high level and low-level solution designs in line with the capabilities of Microsoft Dynamics 365 and the Power Platform.
• Own the Product Backlog and ensure requirements are documented correctly in User Stories following Behaviour Driven Development (BDD). And work with Product Owners to get sign off prior to development.
• Reengineer business processes and advise on enhancements based on best practice and Dynamics 365 functionality.
• Own the functional design of the solutions being delivered to ensure both user needs are met, and the solution is in line with Dynamics 365 and Power Platform capabilities.
• Aid clients in developing CRM roadmaps and excite them by showcasing the art of the possible with the capabilities of Dynamics 365 and the Power Platform.